What's included
Someone on your team, so you can get on with the important stuff.
Every plan covers the essentials below, every month, with a weekly report so you can see it happening.
Off-site backups
Hourly or daily backups stored on secure Amazon S3 servers, completely separate from your hosting environment. If anything goes wrong, whether a failed update, accidental deletion or security breach, we can restore your site quickly from the most recent backup. Your data is always safe and recoverable.
Software updates
We keep your plugins, themes, and WordPress core up to date to prevent security vulnerabilities, compatibility issues, and performance problems. Every update is tested before being applied to your live site, and we always take a backup first, so if anything goes wrong, we can roll back instantly.
Database optimisation
Daily optimisation to keep your WordPress database lean and efficient. Over time, databases accumulate post revisions, spam comments, transient data, and orphaned metadata that slow everything down. We clean this up regularly to prevent sluggish page loads and timeouts.
Security scans
Constant monitoring against known exploits, malware signatures, and suspicious file changes. If any threats are detected, we take immediate action to neutralise them and secure your site. Our scans run automatically and cover your WordPress core, plugins, themes, and uploaded files.
Visitor analytics
Understand who's visiting your website, where they're coming from, and how they interact with your content. Our analytics dashboard gives you clear, actionable insights into visitor behaviour, including page views, traffic sources, popular content, and conversion paths, without needing to dig through complex Google Analytics reports.
Uptime monitoring
Real-time uptime tracking with instant downtime alerts sent directly to our team. If your site goes down for any reason, we're notified immediately and begin working to resolve the issue, often before your customers even notice. We check your site every few minutes around the clock, 365 days a year.
Performance checks
Daily scoring against Google's Core Web Vitals and other key performance metrics. We track load times, largest contentful paint, cumulative layout shift, and interaction responsiveness to ensure your site loads fast on every device. If performance drops, we investigate and resolve the root cause.
Reporting
Detailed weekly reports covering all maintenance activity: software updates applied, security scans completed, uptime statistics, performance scores, backup status, and any issues resolved. You get full transparency into everything we're doing behind the scenes to keep your site running at its best.